In Pega, you
configure emails, letters, faxes, and text messages with correspondence rules.
Correspondence...
Configuring Correspondence
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Saturday, 13 October 2018
Thursday, 11 October 2018
Routing Assignments
An efficient process design routes
assignments to users who can best perform the work. Sometimes,...
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Data Elements in Pega Applications Pega 7 applications collect data that is important to the case. Based on the data collected, decisio... -
In Pega , you configure emails, letters, faxes, and text messages with correspondence rules. Correspondence rules allow you to add ... -
Pega provides a variety of rules to do Import and Export Bulk Excel, but in this case, we will use "MSOParseExcelFile" for Peg...
Configuring Correspondence
In Pega, you configure emails, letters, faxes, and text messages with correspondence rules. Correspondence rules allow you to add c...
Routing Assignments
An efficient process design routes assignments to users who can best perform the work. Sometimes, the correct user is an individual who...
Configuring a service level agreement
When modeling service level agreements (SLAs), goals and deadlines are not always sufficient. In these situations, configure a service l...
Configuring a Work Party
Work Parties Work parties allow you to refer to a case participant by role, without knowing any identifying information. A...